Welcome to the Terms and Conditions of DialectLink. Before you begin your linguistic journey with us, it’s important that you familiarise yourself with the rules and agreements governing our platform. These Terms and Conditions define the obligations and rights of both DialectLink and our users, ensuring a smooth and mutually beneficial experience.
By accessing or using our website or services, you fully agree to comply with these Terms and Conditions. We strongly encourage you to read them thoroughly to understand the scope of our relationship and the expectations we have from each other.
Thank you for choosing Dialect Link. We are excited to support you in achieving seamless communication across languages and borders.
Website Ownership
The website www.dialectlink.com is solely owned and operated by LIBEREC TRADING S.R.O with offices based in Namesti 14, Rijna 1307/2, Prague – Smichov 150 00, Czech Republic.
Use of Language Services
When you place an order, it is important to specify the desired delivery time and document type for translation. If you are submitting multiple documents, please provide clear details regarding the purpose of each document. DialectLink is not responsible for delays caused by inaccuracies in the materials provided by the customer.
When using our translation services through www.dialectlink.com, you must provide a written statement specifying the intended use of the translation. If no such statement is provided, the translation will be treated as intended solely for informational or comprehension purposes. Any requests for the translation to be treated as the final document must be explicitly communicated at the time of purchase. DialectLink will not be liable for inaccuracies in the translation if its purpose was not clearly stated beforehand.
Age Restrictions
To use DialectLink’s website or services, individuals must be at least 18 years old. Unfortunately, we are unable to provide translations or services to those under 18. By accessing and using our website, you confirm that you meet this age requirement. If you are under 18, we respectfully request that you do not use our services.
Payments & Refunds
Adherence to these Terms is necessary for all payments. Failure to comply may result in the suspension of work. Payments are processed through a secure external system, and payment must be completed before receiving the translation. Payments will appear on bank statements under DLLT, CZECH.
Refunds are granted only under exceptional circumstances and are at the sole discretion of DialectLink. Requests for refunds, applicable only when the work significantly deviates from the original order, must be made within three days of receiving the completed work. Please allow up to 10 days for the refund to be reflected in your bank account.
Quotes
DialectLink provides customised pricing for each customer based on their specific needs. The accuracy of these quotes depends on the information provided, such as the description of the material and the intended use of the translation. If the material description is insufficient, Dialect Link reserves the right to adjust the quotes as necessary.
Governing Law & Jurisdiction
This agreement is governed and interpreted according to the law. In the event of a dispute, both parties agree to seek resolution through mutual dialogue before pursuing legal action. If legal action becomes necessary, it will take place within the jurisdiction where DialectLink is based. By accepting these terms, customers agree to the designated jurisdiction for any legal proceedings.
Liability & Indemnification
DialectLink is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of its services. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if DialectLink has been informed of the possibility of such damages. DialectLink's total liability to the customer will not exceed the amount paid for the services provided.
By using our website and services, you agree to indemnify and hold harmless DialectLink, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your use of the services, violation of these Terms and Conditions, or infringement of any third-party rights. This indemnification provision will survive the termination or expiration of this agreement.
Contact Information
If you have any questions, concerns, or need assistance regarding these Terms and Conditions or our services, please contact us at [email protected]. We appreciate your feedback and are committed to addressing your needs promptly and effectively.